Lufthansa Refund

Have you recently canceled your flight? If yes, you should apply for a refund immediately. The refund procedure can be initiated immediately for all passengers who have canceled their flight within 24 hours. This guide will explain how to request a Lufthansa refund and what you must remember while applying.

Step By Step Procedure to Request For a Refund Online

If a passenger cancels their flight with Lufthansa Airlines, you must request a Lufthansa refund using the flight details from the Manage My Booking section. Here’s what you need:-

  • Start by visiting the official website of Lufthansa Airlines.
  • From there, I hoped you could navigate to the manage my booking option.
  • Next, enter your flight details such as booking number, confirmation number, reference number, etc.
  • You can choose your flight ticket and click on the refund application when you are done.
  • Fill out the given form and enter your traveler details.
  • Afterward, you can choose your next trip and the reason for your flight refund.
  • Ultimately, you can also submit the form and get a confirmation email from the airline’s summary.

How do you contact Lufthansa for a Refund Offline?

If the online is not feasible for you, you can also opt for the offline method. Here are some of the best tried and tested offline methods;-

(i) Contact Through Phone Call

Contacting Lufthansa Airlines by phone will be much easier if you use their customer service number.

  • Call the airlines using their customer service number.
  • Next, wait for the agent to get connected.
  • Once they are through, you can address your issue and ask them to initiate the refund procedure.

(ii) Email

Another way to get in touch with the Lufthansa airlines is through email. Follow these prompts to apply for a full refund;-

  • Compose an email to the official email address of Lufthansa Airlines.
  • Then, explain the issue and request that the airlines initiate the refund procedure.
  • Once you finish that, add your booking details such as booking number, confirmation number, etc.
  • Press the send button and wait for the agent to reply.

How can I get a Refund on my Lufthansa Flight?

A passenger can easily get a full refund from Lufthansa Airlines if they cancel their flight within 24 hours and seven days before the scheduled departure. However, if by any chance you have canceled your flight after 24 hours, then you won’t be able to get a full refund.

Therefore, before this, you must visit Lufthansa’s official website to learn about the eligibility criteria of the refund policy and initiate the procedure quickly.


Getting a refund can be difficult, especially when you need to know what you are dealing with. However, with the help of the Lufthansa refund policy, you can get your refund on the flight tickets booked by the Lufthansa airlines. For further flight-related information, visit the official website of Lufthansa.

Most Asked Questions

Ques 1. Will I get a full refund from Lufthansa?

As per Lufthansa’s 24-hour cancellation policy, passengers can get a full refund after canceling their flight within 24 hours from the initial reservation with Lufthansa Airlines. However, passengers can contact the customer service team through the official website to get information about refunds and cancellations. Therefore, refunds are only available for refundable flight fares. Sometimes, the passengers will only get future travel credit if they cancel their non-refundable flights.

Remember, the portion of the ticket used will not be refunded. The remaining amount will be credited back to the original account used during the reservation.

Ques 2. Can I Request for compensation from Lufthansa?

If your flight was canceled by the airline without any prior notice, you can demand compensation from Lufthansa Airlines. The same rule applies when your flight is late for over 3 hours.

Ques 3. Does Lufthansa Refund Canceled Flights too?

Yes, the airline offers refunds on canceled flights as well. However, you must be eligible for a refund. First, you must cancel your flight within 24 hours and seven days before the scheduled departure. You will receive your money back in your account within seven to ten business days.

Ques 4. How Does the Procedure of Refund Processing Work?

Lufthansa Airlines initiates the refund automatically if you reserve your flight ticket using the official website of the Lufthansa office. However, if you book your flight using a travel agency, you can simply contact the customer service team and get your refund.

Ques 5. What is the period of the refund process?

According to Lufthansa Airlines refund policy, refunds are usually issued within 7 to 20 business days. The refund amount depends on your payment method and fare type.

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